How much do samples cost?
Sample fee is typically $50 USD including shipping. Molds or larger products may cost more. Fees may be deductible from bulk orders.
What are your payment terms?
Standard: 30% deposit, 70% before shipment. We accept T/T, PayPal, and L/C for large orders. Alternative arrangements available for established customers.
What does your quotation include?
We break down quotes into 4 sections:
What is your MOQ?
Standard MOQ is 500 pieces per color per size. For stock products, we accept mixed colors and sizes. MOQ varies by complexity—products with hinges or complex packaging have higher MOQ.
Can you provide marketing materials?
Yes. We can provide: white background photos, detail shots, packaging images, size charts, care instructions, and selling point suggestions.
Can you sign an NDA? How do you protect client designs?
Yes. Our protection measures include:
Are you a factory or a trading company?
We are a factory based in China with full in-house production. Our office team has 20 employees, and our factory employs approximately 100 workers. We specialize in protective gear: knee sleeves, knee braces, elbow supports, wrist supports, waist belts, shoulder braces, arm sleeves, leg sleeves, and more.
What types of clients do you work with?
We focus on B2B partnerships: brand owners, importers, wholesalers, Amazon sellers, retail channels (including supermarkets and pharmacy chains), as well as purchasing managers, founders, and product designers with decision-making authority.
Which countries have you exported to?
We export to 25+ countries, including: United States, Canada, Australia, New Zealand, the United Kingdom, Germany, France, Italy, Spain, the Netherlands, Japan, South Korea, Brazil, and more.