FAQ
3-year warranty covering material and workmanship defects (not misuse or improper care). For quality issues,
- Category: Quality, Compliance & After-Sales
Yes. We apply FNSKU labels, pack per Amazon specs, and provide required documentation.
- Category: Quality, Compliance & After-Sales
We offer air, sea, and rail freight with EXW, FOB, CIF, and DDP terms. For
CE marking only applies to products covered by EU regulations—not all products should carry CE.
- Category: Quality, Compliance & After-Sales
Yes, but this typically affects costs or may require simplified processes.
- Category: Samples & Production
Yes, for certain popular products. Please inquire about specific items.
- Category: Samples & Production
Standard orders: approximately 20 days. Peak season may add about one week. As a factory,
- Category: Samples & Production
Standard samples: 5 working days plus shipping. New patterns or structures may take longer.
- Category: Samples & Production
Sample fee is typically $50 USD including shipping. Molds or larger products may cost more.
- Category: Samples & Production
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