What is your warranty policy?
3-year warranty covering material and workmanship defects (not misuse or improper care). For quality issues, provide batch number + photos—we offer replacement, rework, or refund solutions.
Can you ship to Amazon FBA?
Yes. We apply FNSKU labels, pack per Amazon specs, and provide required documentation.
What about CE marking and FDA classification?
CE marking only applies to products covered by EU regulations—not all products should carry CE. For the US market, whether a support product is regulated as a medical device depends on its intended use and the claims made about it. Our group company, Hangzhou Zhongzhi Industry Co., Ltd., holds FDA establishment registration and device listing […]